Responsible Gaming
at b677 — Your Safety Comes First

Section 1

Our Commitment to Safe Play

b677 is built on the principle that player welfare is not optional — it is a core responsibility. Every feature, promotion, and communication on the b677 platform is designed with the long-term wellbeing of our players in mind. We do not want players to wager beyond their means, and we actively monitor for patterns of play that may indicate a problem.

Our responsible gaming framework covers five key pillars: age verification and access control, player self-management tools, proactive monitoring and early intervention, transparent and honest marketing, and access to free support resources. These pillars reflect our recognition that for a small number of players, gambling can become problematic — and that b677 has a duty to act when this happens.

b677 operates exclusively as an entertainment platform. Our games — including slots from Pragmatic Play, NetEnt, and Microgaming, live dealer tables from Evolution Gaming and Ezugi, and sports betting on cricket events such as the BPL, IPL, and T20 World Cup — are designed to be fun, fair, and transparent. They are not designed to be income-generating tools. Please approach all gaming activity on b677 with that understanding.

Section 2

Age Restriction — 18+ Only

The b677 platform is strictly intended for adults aged 18 and above. This is not merely a policy preference — it is an absolute requirement. Gambling can be psychologically harmful for young people whose decision-making faculties are still developing, and b677 takes every reasonable step to prevent access by minors.

How b677 Verifies Age

During the account registration process, players are required to declare their date of birth. b677 then conducts a Know Your Customer (KYC) verification check that includes review of a government-issued identity document — such as a National ID card or passport — to confirm that the player is 18 or older. Accounts cannot be fully activated until this verification is complete.

In addition, b677 reserves the right to request re-verification at any time, particularly before processing a withdrawal. Any player who is found to have provided false age information will have their account permanently closed and any winnings forfeited.

Protecting Minors in Your Household

If you share a device or internet connection with younger family members, we strongly encourage you to take additional steps to prevent accidental access to gambling websites. Recommended actions include:

• Use a secure, unique password for your b677 account and never share it with others
• Log out of your b677 account after every session, especially on shared devices
• Install parental control or internet filtering software on shared devices (e.g., Net Nanny, Bark, or built-in Android/iOS screen time controls)
• Have open conversations with young people about the risks associated with gambling
• If you suspect a minor has accessed your b677 account, contact support at [email protected] immediately

Section 3

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is often difficult to recognise in oneself. The following warning signs may indicate that gambling has moved beyond recreational entertainment and into territory that requires attention. If several of these apply to you, we strongly encourage you to seek support.

Section 4

Responsible Gaming Tools

b677 provides a suite of practical, easy-to-use responsible gaming tools that are available to every registered player at no cost. These tools put you in control of your gambling activity and are designed to support healthy, sustainable play habits. All tools can be activated by contacting b677 support at [email protected].

To activate any of these tools, send an email to [email protected] with the subject line "Responsible Gaming Request" and specify which tool you wish to activate and your preferred settings. Our support team will confirm activation within 24 hours.

Section 5

Self-Exclusion Programme

Self-exclusion is the most powerful responsible gaming tool available on the b677 platform. It is designed for players who feel they have lost control of their gambling and need a firm, enforced break. When you self-exclude, b677 will immediately suspend your account, refund any remaining balance to your nominated payment method (bKash, Nagad, Rocket, or bank account), and block you from creating a new account during the exclusion period.

Self-Exclusion Periods

• 6 months — suitable for players experiencing a period of stress or financial difficulty who want a defined break
• 1 year — recommended for players who have identified a recurring pattern of problematic play
• 2 years — for players who have tried shorter exclusions and found them insufficient
• Permanent / lifetime — for players who have determined that gambling is not suitable for them and wish to close their b677 account permanently

How to Request Self-Exclusion

1. Send an email to [email protected] with the subject line "Self-Exclusion Request".
2. State your full b677 account username and the email address registered to your account.
3. Specify your preferred exclusion period: 6 months, 1 year, 2 years, or permanent.
4. Provide your preferred payment method for return of your remaining account balance (bKash number, Nagad number, Rocket number, or bank account details).
5. b677 support will process your request within 24 hours and send a confirmation email once your account has been suspended.

During the self-exclusion period, b677 will suppress all marketing communications to your email address and phone number. If you become aware that b677 has inadvertently sent you a marketing message during your exclusion period, please report it to [email protected] so that we can investigate and correct the issue.

Section 6

Deposit & Wagering Limits

One of the most practical steps you can take to maintain control of your gambling expenditure is to set a personal deposit limit on your b677 account. Deposit limits are entirely separate from any promotional requirements and are designed purely as a player protection tool.

How Deposit Limits Work

When a deposit limit is active on your account, b677's payment system will automatically decline any deposit transaction that would cause your total deposits within the limit period to exceed the cap you have set. For example, if you have set a weekly deposit limit of ৳5,000 and you have already deposited ৳4,500 in the current week, a further deposit of ৳1,000 will be declined and you will be notified that the limit has been reached.

Adjusting Your Limits

• Lowering your limit: Any request to reduce an existing deposit limit takes effect immediately. There is no waiting period for reductions.
• Raising your limit: Any request to increase an existing deposit limit is subject to a mandatory 7-day cooling-off period before the higher limit takes effect. This delay exists to prevent impulsive decisions made during a losing streak.
• Removing your limit: Removing a deposit limit entirely is treated the same as raising one — a 7-day cooling-off period applies before the limit is lifted.

Suggested Starting Limits for Bangladesh Players

b677 recommends that new players set a conservative deposit limit when they first register, and only adjust it upward after they have a clear picture of their typical play patterns and monthly entertainment budget. As a general guideline, your total monthly gambling expenditure across all platforms should not exceed 2–5% of your monthly disposable income after essential living expenses. The following are illustrative reference points only — b677 does not impose these figures as policy.

These figures are illustrative examples to help frame the concept of budgeting for gambling entertainment. Every player's financial situation is different. Always set limits that reflect your own personal budget, not the figures of others.

Section 7

Support Resources & Help Organisations

If you are concerned that gambling is becoming a problem for you or for someone you care about, professional help is available. The following organisations offer confidential support, counselling, and guidance to individuals affected by problem gambling. All services listed below are free of charge.

b677 encourages all players to explore these resources whether or not they currently feel their gambling is problematic. Awareness and education are the first line of defence against gambling harm. Sharing this page with a trusted friend or family member is also a positive and proactive step.

Parental Control Software

To prevent access to gambling websites by minors in your household, the following freely available parental control tools are widely used and compatible with Android and iOS devices commonly used in Bangladesh:

• Google Family Link — available on Android and iOS, allows parents to monitor and restrict app and website access for children's Google accounts
• Apple Screen Time — built into iOS and macOS, provides content restrictions, website limits, and downtime scheduling
• Net Nanny — cross-platform parental control software with gambling category blocking
• Bark — monitors online activity and alerts parents to potentially harmful content including gambling sites
• Your mobile carrier's parental controls — Grameenphone, Robi, Banglalink, and Teletalk all offer content filtering options that can block gambling categories at the network level

Section 8

Contact b677 Support

The b677 support team is available around the clock to assist with any responsible gaming concern, account query, or welfare request. Whether you want to activate a deposit limit, request a self-exclusion, report a suspected underage account, or simply talk through your options with a trained support agent, we are here to help. All responsible gaming requests are handled with the highest level of confidentiality.

When contacting b677 about a responsible gaming matter, please include your registered account username and a brief description of your concern or request. You do not need to provide detailed personal information beyond what is necessary to locate your account. b677 will never use information shared in a welfare context for marketing purposes.